FAQ
We connect you with virtual assistants who help you work smarter and grow faster.
This FAQ page answers common questions about how CyclopsVA works, what to expect from the virtual assistant recruitment process, and how our model differs from traditional staffing agencies. Transparency, clarity, and control are central to how we operate, and the answers below reflect that commitment.
Yes. You work directly with your virtual assistant from day one. CyclopsVA does not employ virtual assistants. Each VA is a foreign independent contractor, and the working relationship is established directly between you and the VA.
This structure provides full visibility, direct communication, and greater control over how work is completed. It also encourages stronger collaboration and alignment with your business processes, rather than routing communication through an agency intermediary.
Sphere Rocket hosts and manages the scheduling system used by CyclopsVA. This includes Calendly links and related tools that support recruitment, onboarding, and system access.
Sphere Rocket provides the infrastructure, systems, and resources needed to connect clients with vetted virtual assistants and to support recruitment and replacement guarantees. CyclopsVA operates within this system as an authorized dealer to ensure a consistent and reliable experience for both clients and virtual assistants.
If a virtual assistant is not the right fit, you receive a replacement guarantee through Sphere Rocket’s recruitment program. This helps reduce the risk often associated with hiring and ensures continuity for your business.
CyclopsVA supports the transition by assisting with onboarding and training during the replacement process. The goal is to keep your operations moving forward with minimal disruption.
Virtual assistants placed through CyclopsVA can support a wide range of administrative and operational tasks, depending on your needs and workflows.
Common areas of support include:
- Inbox and email management
- Calendar scheduling and appointment coordination
- Project coordination and task tracking
- CRM data entry and management
- Client communication and follow-ups
- Social media assistance and content scheduling
- General administrative support
This flexibility allows businesses to offload time-consuming tasks and focus on growth, strategy, and client relationships.
CyclopsVA operates differently from traditional virtual assistant agencies. Our model is built around transparency, control, and scalability.
Clients benefit from transparent pricing with no ongoing markups, direct working relationships with their virtual assistants, and onboarding and training support focused on long-term success rather than agency dependency.
Instead of managing your virtual assistant, CyclopsVA helps you build a sustainable staffing solution that grows with your business while keeping you in control.
CyclopsVA works with small to medium-sized businesses across real estate, construction, and hospitality. Our clients share a common goal of building reliable support systems that reduce workload and improve operational consistency.
If your business requires dependable support and a scalable staffing model, this approach offers flexibility without sacrificing structure or accountability.
After booking a consultation, our team will learn more about your business, workload, and goals. We will walk you through the recruitment process, explain how onboarding and training support work, and help determine whether this model aligns with your needs.
There is no obligation. The consultation is designed to provide clarity and help you make an informed decision.